Our sustainability strategy
OnePLANET
We start with ourselves to make the world a safer and more sustainable place. We reduce our environmental footprint by optimizing our own operations and supply chain.
Read moreOneCOMMUNITY
We invest in people by helping them achieve better results and creating a safe and comfortable working environment. We stick to the sustainability principles all along the customer journey and leverage technology to improve life and make a significant impact on social development.
Read moreOneSTANDARD
We integrated our commitment to responsible business practices into our OneRetail strategy, risk management processes and corporate governance framework.
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Fostering a circular economy and waste management
Increasing e-waste collection and recycling to 10 ktpa
Rolling out the e-waste recycling program across 100% of our regions of operation
Expanding the audience of our circular economy programs to at least 10 million people
Achieving an 85% recycling rate for the waste generated in our stores and DCs

Promoting goods related to conscious consumption and an environmentally sustainable lifestyle
Having 20% of revenue generated by products conducive to a healthy and environmentally conscious lifestyle

Fostering an environment that drives learning and growth
Offering equal training opportunities to 100% of employees
Filling at least 60% of vacancies by internal candidates
Achieving an employee engagement rate of at least 80%
Maintaining the minimum wage of full-time employees at a level exceeding the statutory minimum wage by at least 20%

Safety, inclusivity and diversity
Boosting diversity in our teams at all levels
Maintaining a «zero incident safety culture»
Offering access to physical and mental health support programs to 100% of employees
Training 100% of employees in diversity, inclusivity and anti-discrimination on an annual basis
Making 100% of the Group's online and offline stores accessible for people with disabilities

Developing local communities
Having at least 15% of employees participate in nation-wide volunteer programs at least once a year
Helping more than 2 million people through the Group’s charitable initiatives (directly and/or indirectly)

ESG integration into corporate governance
Integrating sustainable development principles into corporate culture
Disclosing non-financial information to enhance transparency
Maintaining a transparent and responsible supply chain
Developing partnerships for sustainable development

Data security
Providing annual training in personal data protection and information security to 100% of employees

Reducing GHG emissions
Reducing Scope 1 and 2 emissions in our own operations by 30%
Reducing Scope 3 emissions in our supply chain by 20%

Achieving carbon neutrality in our own operations

Достичь углеродной нейтральности в собственных операциях